Word to accessible pdf

Question

Hi

I work on creating word templates that are optimized to eventually become available pdf files.

Previously, each paragraph in the word document in the PDF file was tagged as a <P> tag. Like it should.

But since recently I've been having problems. If I use a newly created Normal.dotm as the base of my template or document, each paragraph in the Word document instead gets two <Span> tags embedded in the <P> tag. One span tag contains the text and the other is empty.

This is something that those who check the availability of the pdf file react to. I have tested on several computers and all with newer office versions (202304) get this problem. Why? Is this a new feature and why has this update been made?

Best regards/ P

Answer 1

Hi @P T,

Did you mean the Office 365 Current Channel with Version 2304: April 25 get the problem in Word?

If yes, I suggest you refer to this support article: https://learn.microsoft.com/en-us/officeupdates/current-channel

For Word updates:

We fixed an issue where users would see the window flash white when closing an item using Windows High Contrast mode.

• We fixed an issue where the right side of the email body was cut off when printed and in print preview.

I didn't find any updates is related to your problem. You can try to give a feedback to Microsoft about this problem in Word with the update version:

https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

Hope it's hlepful.