Word to accessible pdf

P T 0 Reputation points


I work on creating word templates that are optimized to eventually become available pdf files.

Previously, each paragraph in the word document in the PDF file was tagged as a <P> tag. Like it should.

But since recently I've been having problems. If I use a newly created Normal.dotm as the base of my template or document, each paragraph in the Word document instead gets two <Span> tags embedded in the <P> tag. One span tag contains the text and the other is empty.

This is something that those who check the availability of the pdf file react to. I have tested on several computers and all with newer office versions (202304) get this problem. Why? Is this a new feature and why has this update been made?

Best regards/ P

A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 23,116 Reputation points Microsoft Vendor

    Hi @P T,

    Did you mean the Office 365 Current Channel with Version 2304: April 25 get the problem in Word?

    If yes, I suggest you refer to this support article: https://learn.microsoft.com/en-us/officeupdates/current-channel

    For Word updates:

    We fixed an issue where users would see the window flash white when closing an item using Windows High Contrast mode.

    • We fixed an issue where the right side of the email body was cut off when printed and in print preview.

    I didn't find any updates is related to your problem. You can try to give a feedback to Microsoft about this problem in Word with the update version:


    Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

    Hope it's hlepful.