Users are experiencing slowness and lag when connecting to RDG through appproxy

Hamed Sadeghzadeh 0 Reputation points
2023-05-08T17:56:01.6933333+00:00

Users are experiencing slowness and lag when connecting to RDG through appproxy

Remote Desktop
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A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JimmySalian-2011 41,961 Reputation points
    2023-05-09T08:52:20.2566667+00:00

    Did you check this document and Network tests to be carried out for App Proxy Issues? - https://learn.microsoft.com/en-us/azure/active-directory/app-proxy/application-proxy-page-load-speed-problem

    Also check the Load Balancers config if you are using it.

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  2. Limitless Technology 44,046 Reputation points
    2023-05-09T14:38:46.58+00:00

    Hello

    Thank you for your question and reaching out.

    The Azure AD Proxy connection service should be installed on a server separate from the load balancer as the first (and recommended) option. This will guarantee proper session flow and maintain the load-balanced traffic in the manner intended.

    Updating the local Host file on the RDWeb servers to direct the LB DNS name (Gateway.mydomain. com) to the hosts local IP address is the second option (and the one I tried with). The Azure AD Proxy connection service will continue to route all traffic to the load-balanced URL through the local computer in this manner. This will function properly up until a local web server issue, during which the connector will continue to operate. The load balancer's intended use is subverted by this solution. In production, it is best to choose the first option.

    --If the reply is helpful, please Upvote and Accept as answer--

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