how to Queue outlook

itayi mhungu 0 Reputation points

i receive my faults in a group email i have personnel serving the clients but there is no system to support the distribution or a queueing system from the group email to individuals technicians more like in a bank queue and at the end of the day i should be able to monitor tasks attended to by each individual, time taken total faults waiting periods etc

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Office Development
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  1. S.Sengupta 16,571 Reputation points MVP
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