unable to access mailbox

Glenn Maxwell 9,846 Reputation points
2023-05-08T20:34:42.1966667+00:00

Team

i am unable to access unified group mailbox and calendar from browser. i have already set HiddenFromAddressListsEnabled & HiddenFromExchangeClientsEnabled to $false. i am getting the below error please guide me. i am the owner as well as member of the unified group. i have send as and send on behalf permissions as well.

BootResult: accessDenied
Back Filled Errors: None
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaExplicitLogonException
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.b [as createStatusErrorMessage] (https://outlook.office.com/mail/unifiedgroup1@contoso.com/:2:261530)
    at https://outlook.office.com/mail/unifiedgroup1@contoso.com/:2:260692
st: 500
ehk: X-OWA-Error
emsg: ErrorExplicitLogonAccessDenied
---------------------------
BootResult: accessDenied
Back Filled Errors: None
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaExplicitLogonException
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.b [as createStatusErrorMessage] (https://outlook.office.com/calendar/unifiedgroup1@contoso.com/:2:261530)
    at https://outlook.office.com/calendar/unifiedgroup1@contoso.com/:2:260692
st: 500
ehk: X-OWA-Error
emsg: ErrorExplicitLogonAccessDenied
Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,118 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,286 questions
{count} votes

1 additional answer

Sort by: Most helpful
  1. Dezhi Li-MSFT 780 Reputation points
    2023-05-09T06:19:31.9166667+00:00

    Hi,Glenn Maxwell,

    Do you want to log in directly to access your group mailbox?

    And what needs do you want to use group mailboxes to achieve?

    As Andy David mentioned we cannot log in directly to group mailboxes, but we can use group mailboxes through authorized mailboxes. If you want to log in to the mailbox, you can create a shared mailbox and assign full access permission.

    If you want to use a group calendar, you can choose it under Outlook's calendar.

    User's image

    Best Regards,

    Dezhi


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 
    Note: Please follow the steps in our documentation](https://aka.ms/msftqanotifications)"https://aka.ms/msftqanotifications)") to enable e-mail notifications if you want to receive the related email notification for this thread.