my drive E: disappeared after bitlocker problem

Question

hi all, i was encrypting my drive E: with bitlocker which is a raid 5 made up of 3 hard drives of 4 TB each and since the drive had a lot of data the process was taking a long time, the process was at 32% when suddenly the windows explorer froze maybe due to a ram memory failure so I had to restart the computer and when I went back to the file explorer the drive no longer appeared

here you can see there is no E: drive, i mean i can´t accesss the data in any way

i can only see the disks in the storage space manager

what can i do? since it is a raid 5 i am hoping that i can recover the information somehow
my system is windows 10 pro 64 bits installed on a 500GB NVMe M.2

Answer 1

Check the BitLocker Drive Encryption Service and make sure the service is set to Manual.

You can run the command below in the elevated Command Prompt:

sc config BDESVC start= demand

Reboot.

Open Command Prompt as Admin and execute the following command:

control /name Microsoft.BitLockerDriveEncryption

If the command executes but doesn’t open BitLocker Drive Encryption, then you can try running the command below from an elevated command prompt:

manage-bde -status

If all the above fails then you may opt Reset PC.

========================

TestDisk is a powerful free data recovery software.TestDisk recover BitLocker partition