SQL service cannot start

Question

Dear Microsoft Engineer:

I am a product personnel at Linatech Medical Company. When we use Microsoft products again, we need help analyzing technical issues:

issues：(Hardware: Dell3660PC)

Installation method 1:

Microsoft SQL Server programs and instances, installed in different partitions, SQL services cannot start after the Win system is turned on

Microsoft SQL Server program, C:\

Microsoft SQL Server instance, D:\

Win system startup，SQL service failed to start. Occasionally, successful startup may result in failures when accessing instances; The system is manually restarted (hot start), that is, the service is successfully started, then turned on (cold start) after shutting down again, and the fault reappears

Installation method 2:

Microsoft SQL Server program and instance, install the same partition, and the SQL service starts normally after the Win system is turned on

Microsoft SQL Server program, C:\

Microsoft SQL Server instance, C:\

Win system startup，SQL service started successfully, accessing instance is normal!

Pj Zhao

Linatech Medical Company

Answer 1

Review SQL Server ErrorLog file and Windows EventLog for more details about the failure.

https://learn.microsoft.com/en-us/sql/tools/configuration-manager/viewing-the-sql-server-error-log?view=sql-server-ver16

Answer 2

Thank Olaf and Percy！

Refer to SQL Server ErrorLog file and Windows EventLog as below

2023-05-11 09:29:43.75 Server      Microsoft SQL Server 2008 R2 (SP2) - 10.50.4000.0 (X64) 
	Jun 28 2012 08:36:30 
	Copyright (c) Microsoft Corporation
	Express Edition with Advanced Services (64-bit) on Windows NT 6.2 <X64> (Build 9200: )

2023-05-11 09:29:43.77 Server      (c) Microsoft Corporation.
2023-05-11 09:29:43.77 Server      All rights reserved.
2023-05-11 09:29:43.77 Server      Server process ID is 4984.
2023-05-11 09:29:43.77 Server      System Manufacturer: 'Dell Inc.', System Model: 'Precision 3660'.
2023-05-11 09:29:43.77 Server      Authentication mode is MIXED.
2023-05-11 09:29:43.77 Server      Logging SQL Server messages in file 'd:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Log\ERRORLOG'.
2023-05-11 09:29:43.77 Server      This instance of SQL Server last reported using a process ID of 3320 at 2023/5/11 9:29:10 (local) 2023/5/11 1:29:10 (UTC). This is an informational message only; no user action is required.
2023-05-11 09:29:43.77 Server      Registry startup parameters: 
	 -d d:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA\master.mdf
	 -e d:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Log\ERRORLOG
	 -l d:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA\mastlog.ldf
2023-05-11 09:29:43.79 Server      SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
2023-05-11 09:29:43.79 Server      Detected 20 CPUs. This is an informational message; no user action is required.
2023-05-11 09:29:44.18 Server      Using dynamic lock allocation.  Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node.  This is an informational message only.  No user action is required.
2023-05-11 09:29:44.18 Server      Lock partitioning is enabled.  This is an informational message only. No user action is required.
2023-05-11 09:29:44.28 Server      Node configuration: node 0: CPU mask: 0x00000000000fffff:0 Active CPU mask: 0x00000000000fffff:0. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.
2023-05-11 09:29:44.40 spid6s      Starting up database 'master'.
2023-05-11 09:29:44.50 spid6s      Recovery is writing a checkpoint in database 'master' (1). This is an informational message only. No user action is required.
2023-05-11 09:29:44.60 spid6s      FILESTREAM: effective level = 0, configured level = 0, file system access share name = 'SQLEXPRESS'.
2023-05-11 09:29:44.68 spid6s      SQL Trace ID 1 was started by login "sa".
2023-05-11 09:29:44.70 spid6s      Starting up database 'mssqlsystemresource'.
2023-05-11 09:29:44.71 spid6s      The resource database build version is 10.50.4000. This is an informational message only. No user action is required.
2023-05-11 09:29:44.82 spid10s     Starting up database 'model'.
2023-05-11 09:29:44.82 spid6s      Server name is 'DESKTOP-BIUTE1P\SQLEXPRESS'. This is an informational message only. No user action is required.
2023-05-11 09:29:44.87 spid6s      Informational: No full-text supported languages found.
2023-05-11 09:29:44.87 Server      A self-generated certificate was successfully loaded for encryption.
2023-05-11 09:29:44.87 Server      Server local connection provider is ready to accept connection on [ \\.\pipe\SQLLocal\SQLEXPRESS ].
2023-05-11 09:29:44.87 Server      Server local connection provider is ready to accept connection on [ \\.\pipe\MSSQL$SQLEXPRESS\sql\query ].
2023-05-11 09:29:44.87 spid6s      Starting up database 'msdb'.
2023-05-11 09:29:44.87 Server      Dedicated administrator connection support was not started because it is disabled on this edition of SQL Server. If you want to use a dedicated administrator connection, restart SQL Server using the trace flag 7806. This is an informational message only. No user action is required.
2023-05-11 09:29:44.87 Server      The SQL Server Network Interface library could not register the Service Principal Name (SPN) for the SQL Server service. Error: 0x54b, state: 3. Failure to register an SPN may cause integrated authentication to fall back to NTLM instead of Kerberos. This is an informational message. Further action is only required if Kerberos authentication is required by authentication policies.
2023-05-11 09:29:44.87 Server      SQL Server is now ready for client connections. This is an informational message; no user action is required.
2023-05-11 09:29:45.11 spid10s     Clearing tempdb database.
2023-05-11 09:29:45.37 spid10s     Starting up database 'tempdb'.
2023-05-11 09:29:45.43 spid13s     The Service Broker protocol transport is disabled or not configured.
2023-05-11 09:29:45.43 spid13s     The Database Mirroring protocol transport is disabled or not configured.
2023-05-11 09:29:45.48 spid13s     Service Broker manager has started.
2023-05-11 09:29:45.48 spid6s      Recovery is complete. This is an informational message only. No user action is required.