Outlook update 1.2023.425.600 - no Unread email folder

Question

Outlook update 1.2023.425.600 - no Unread email folder

Christian Jones 25

I just installed update 1.2023.425.600 but when trying to use it, there appears to be no Unread Email folder like in the previous version of Outlook. I am using the Outlook application on Windows.

Tyler M 5 Reputation points

2023-05-09T18:29:41.97+00:00

I have the same issue. Hoping there is an easy answer to bring it back.
James Perkins 0 Reputation points

2023-05-10T10:09:54.4966667+00:00

Christy Zhang, does this mean there is no separate folder for unread emails that we can have in our Favorites? This is what is used to look like and what I want.
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2023-05-12T06:18:58.4066667+00:00

Hi @Christian Jones ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

2 answers

Your answer

Tyler M 5 Reputation points

2023-05-09T18:29:41.97+00:00

I have the same issue. Hoping there is an easy answer to bring it back.
James Perkins 0 Reputation points

2023-05-10T10:09:54.4966667+00:00

Christy Zhang, does this mean there is no separate folder for unread emails that we can have in our Favorites? This is what is used to look like and what I want.
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2023-05-12T06:18:58.4066667+00:00

Hi @Christian Jones ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

Answer 1

ChristyZhang-MSFT 26,126 Microsoft External Staff

Hi @Christian Jones ,

Welcome to our forum!

Do you turn on New Outlook button?
And what do you mean about Unread email folder? As shown in the below image?

If so, this is different in New Outlook. We need to select Unread in the filtering options to use this feature:

Hope to help you!

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Mike Durso 10 Reputation points

2023-05-10T21:47:44.64+00:00

Unfortunately, this doesn't solve the issue. I use the unread folder to judge what needs to be handled in folders outside of my inbox. Did you remove the search folders function? I always had unread as one of my favorites.

Thanks
Javier Mendoza 5 Reputation points

2023-05-12T18:11:35.75+00:00

yeah i have the same issue with the new version, although having a filter for unread is useful, i still need the unread folder for organization, is there a plan to restore the "search folders" and/or the "unread folder" soon? why MS always have to release things half way or removing useful functionality is beyond me
Betty Osthoff 10 Reputation points

2023-05-15T05:43:23.0166667+00:00

This ignores what a lot of people used a Search Folder 'unread' for as a means of handling emails. Personally I have rules set up that filter a lot of my mails into separate folders for what type of messages. For example stores sending me stuff I don't want auto deleted, go into a single folder, meanwhile things like patreon or kickstarter notifications go into a separate folders. Professional association emails go into their own folder, I think in total I have about 20 folders for different things that rules separate into their homes. The unread search folder let us see all of those in one spot as 'new' without cluttering up the inbox for more important things and we can view when time allowed without searching through folders. Once you read it, it dropped out of that folder but wasn't deleted, and didn't need you to 'move message to folder'.

This now makes us either dump everything in the inbox and manually sort it which defeats having rules and separate folders to not miss important direct things and/or go into each and every folder just to see something new.

If you want to get rid of search folders, I can support that as long as there is some form of view all unread in one spot/click not each folder then sort unread. Honestly 'unread' has been the only search folder I've used for years.
Dany Thirganor 0 Reputation points

2023-05-15T08:40:06.7533333+00:00

Since I've just enabled the "New Outlook" and start to look at settings, and was struggling with search folders as well... Thanks for pointing out the filters stuff... BUT, I'm using the reading pane, and in the past, staying a couple of second on a mail was enough to mark it as red... With the filter set to Unread, it's not the case anymore. I need to open the mail by double-clicking it.

Also, it's not showing mails, as already mentioned, from others subfolders...

I'll give this version a chance, but presume will switch back soon if nothing change.

PS: I'm already on version 1.2023.504.300 ... not better...
Mike Durso 10 Reputation points

2023-05-26T17:05:03.5866667+00:00

Just checking back in to see if there is any update here, I have gone back to the old outlook as of now.

Thanks!

Answer 2

Rosa Alden 110

Hello Christian Jones,

The Outlook update 1.2023.425.600 has removed the "Unread" email folder. This means that you will no longer find a separate folder specifically for unread emails in your Outlook application.

Instead, unread emails will be displayed within their respective folders alongside other emails. This change may require users to adjust their email organization and filtering methods to accommodate the absence of the dedicated "Unread" folder.

Doyle, Susan (CSS) 0 Reputation points

2023-10-25T13:39:20.9066667+00:00

This is a shame - I'm now going to have to turn all rules off as I have them set to auto move to specific folders and use the unread to review them without the need afterwards to file them.
Sean M 0 Reputation points

2023-11-20T13:18:49.4433333+00:00

I'm using the "New" version with the filter set to "Unread". The Inbox displays 5 unread emails but the Navigations pane says there are 12 unread.

How do I set Outlook to show me the other 7?

(Outlook Version 1.2023.1108.200)
Neal Wright 0 Reputation points

2024-01-04T21:06:20.9533333+00:00

This is what I expect from Microsoft. Their engineers are just looking for a way to p!ss off real users. Who doesn't use a search folder for all unread email items so they know what they need to read!! My God, Microsoft! Can you get any more dense?

If I seem a bit edgy on this, it's because I've been a MickeySoft user for over thirty years and they never seem change their approach! I can just hear the engineer in a meeting with their "user groups"... "Hey, why do we have search folders? Nobody uses them, right?" Then the other person who's never done real-world work says, "No, never." Then the engineer, "Okay then. Let's just do away with that. No point in asking anybody else... I'm sure you're correct."

A solution that says "Go to every one of your dozens of folders and set a filter to "Unread" is simply not a solution!

That said. I clicked on the "New Outlook" button today. I promptly went back to the "Classic Outlook". This happens every time we have an update to Outlook. Some brilliant engineer team decides they want to change something that everyone is using.

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Outlook update 1.2023.425.600 - no Unread email folder

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