Win 32 app device restart grace period doesn't work

Question

Hi,

I have created a Win 32 app, and deploy it to my test devices. The app was installed successfully and restarted immediately. It doesn't give the user any notice before the restart, even though I have enabled the Restart grace period, and set the Restart grace period value to the default 1440 minutes and display the restart countdown dialog box. It seems the Restart grace period configurations are ignored by the device. Have I missed anything? Thanks for your help.

Answer 1

Okay, you have configured Grace Period that should do the job. Have you selected Intune will restart device? Only if the option "Intune will..." is selected, the grace period is honored.

Answer 2

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Please check the IME logs under C:\ProgramData\Microsoft\IntuneManagementExtension\Logs to see what the actual exit code is.

2,What app are you installing and how are you installing it? You may need to make sure you're installing it silently/suppressing reboots.

Thanks for your time. Have a nice day!

Best regards,

Simon

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Answer 3

Hi,

Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

Thanks for your time.

Best regards,

Simon