Bug report for the new MABS v4. Fails to upgrade v3 with error "The SQL Server Administrative Tools Tools installation failed"

MABS-MAN 5 Reputation points
2023-05-09T17:20:01.4666667+00:00

Reporting a bug for the new MABS v4 released a few days ago. (Microsoft Azure Backup Server).

Upgrade from MABS v3 fails with the following error:

The SQL Server Administrative Tools Tools installation failed. All changes made by the SQL Server Administrative Tools Tools installation to the system were rolled back. (ID: 4024)

Manually install SQL Server Administrative Tools Tools. For instructions, see "Manually Installing Prerequisite Software" in the DPM Deployment Guide.

Looking online I cannot find "Manually Installing Prerequisite Software" in the DPM Deployment Guide.

Rolling back to v3.

Thank you!

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. Monalla-MSFT 12,686 Reputation points
    2023-07-17T17:33:14.7666667+00:00

    @MABS-MAN - Thanks for reaching out and for being patient.

    I have verified with our PG team internally and confirmed that this was not a known issue. Hope your one-time issue was resolved. If you are still experiencing this issue, please reach out to us again. Thank you.

    Hope this helps. and please feel free to reach out if you have any further questions.


    If the above response was helpful, please feel free to "Accept as Answer" and click "Yes" so it can be beneficial to the community.