Teams Online Infinite Login Loop, Not fixed using support article, using Chrome on Mac

Blakely Crawford 5 Reputation points
2023-05-09T19:52:11.2733333+00:00

When logging into teams.microsoft.com via Chrome on my Mac, I am in an infinite login loop until I eventually receive the error:

To open the web app, change your browser settings to allow third-party cookies or allow certain trusted domains.

I have completed all steps recommended in the error above, yet I am still receiving the error. I have tried on incognito, Safari, and Safari Private, but I still receive the error.

Important information: I am a contractor with access/login to my client's Teams account. I use this exclusively in a different Chrome Profile or on the desktop app for Mac. I am facing no issues there other than it is silly you can't have multiple work accounts logged into the desktop app (is that not why it is called teams? ...stupid).

Please help.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 24,861 Reputation points Microsoft Vendor
    2023-05-10T02:06:33.2333333+00:00

    Hi @Blakely Crawford

    What is your account type?

    Personal Account: https://teams.live.com

    Organizational Account: https://teams.microsoft.comm

    Based on your description, it seems that the problem only occurs on browsers. Try clearing your browser's cache and Cookies and restarting your browser.

    • Open Chrome on your computer.
    • Click More in the top right corner to expand.
    • Click More tools, then tap Clear browsing data.
    • At the top, select a time range. To delete everything, select Unlimited time.
    • Check the boxes next to "Cookies and other website data" and "Cached images and files."
    • Click Clear data.

    If you still can't sign in after clearing your cache and cookies, try switching your network connection to check if it works.

    Hope this helps! Moreover, if the above is not your scenario or I have misunderstood anything, please correct me and provide us with detailed information about the issue including the screenshot so that we can better understand to further assist you.


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