i am using exchange 2016 hybrid environment. i have a user lets say user1 which is created in onprem and migrated to online. I have room mailboxes which are created as remote mailboxes(New-RemoteMailbox) from onprem. i have 10 rooms created in same way which has booking policy where user1 is added to booking policy. user1's display name and email address has been changed and after that user1 is unable to book the rooms. i have removed the booking policy and added again but still same issue.
When i use the below syntax to check the booking policy from exchange online
Get-CalendarProcessing email@example.com | select -ExpandProperty BookInPolicy i still see old displayname and email address.
i have removed the booking policy and added again and when i expand bookinpolicy i am still seeing same old display name and email address. i dont see any error in ADSync.
Set-CalendarProcessing -Identity firstname.lastname@example.org -AutomateProcessing AutoAccept -AllBookInPolicy $True -BookInPolicy $null -AddAdditionalResponse $False -AdditionalResponse $Null
For better troubleshooting, I would like to confirm the following with you:
- How long has it been since you changed the display name and email address of your mailbox?
- After deletion, how long do you wait before adding this user to the booking policy again?
- I recommend that you try creating a new room mailbox in the same way and adding this user to see if the old display name and email address are still displayed.
Hi@ Glenn Maxwell ,
I am writing to check if you have tried the suggestions I mentioned before.
Would you please get back to me at your earliest convenience? Because your response is of great importance for the following trouble shooting. If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.
I look forward to hearing from you.
Hi@ Glenn Maxwell ,
Hope things are going well. I am waiting to see if the above information helps. If there's anything else we can help, feel free to let us know.
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