Visio 2021 is locking up due to high memory usage(from 14 to 20% to 99%) when I zoom in and out.

Sid Maxwell 20 Reputation points

This started right after a Microsoft Update, but not sure if connected or not. When I zoom in and out of a drawing on Visio, my memory goes to 99% usage and eventually Visio 2021 shuts down. Normally it is running between 10 and 20%. I have uninstalled and reinstalled several times and it works fine for a cay and then it starts all over again. A few days I turned off Microsoft updates, uninstalled Visio 2021 and reinstalled Visio 2021. It worked great for 4 or 5 days so I turned updates back on last night and sure enough today it started locking up and shutting down again. Any help would be appreciated.

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,116 Reputation points Microsoft Vendor


    I suggest you give a feedback to Microsoft about this problem in Visio 2021 with the update version:

    Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

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