每一次打开word都会弹出“请注意!文档的部分内容可能包含文档检查器无法删除的个人信息 "

boxw 20 Reputation points
2023-05-11T06:29:47.25+00:00

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每一次打开word文档都会出现这个窗口,无论是新建文件还是打开其它文件,尝试重装过和修复过office2019,但是没有任何作用。

操作系统win10

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,390 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,556 Reputation points
    2023-05-11T07:55:50.8266667+00:00

    Hi @boxw

    Welcome to Q&A forum~

    Currently in Microsoft Q&A we only support English, could you please edit your question into English?Thanks for your understanding.

    Currently, I suggest you close Office apps first, enter %appdata%\Microsoft\Templates in Windows Search Box, and go to Templates folder to find Normal.dotm, then rename it. (This file will be automatically generated when reopen Word. )

    If this issue still occurs, please try following steps:

    • Go to File > Options > Trust Center > Trust Center Settings > Privacy Options, please check whether "Remove personal information from file properties on save" is ticked, if yes, you may uncheck it and click "OK".
    • Go to File > Info , check whether there is the words of "Allow this information to be saved in your file" , if so, please click it to have a check.

    Capture2

    Any updates, welcome to post back.


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    1 person found this answer helpful.

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