같은 조직의 다른 계정이 이미 로그인되었다고 뜹니다. 해결방안이 있나요

조승혜[ 대학원석·박사통합과정재학 / 의과학과 ] 0 Reputation points
2023-05-11T07:57:06.2033333+00:00

Correlation Id: b39c381a-a747-f14b-b633-28714a6b2dfd

Timestamp: 2023-05-11T07:49:29.000Z

DPTI: ab6b83d2ac3113f98e4095de141c2c3bbb50f004362514f0b0c716e5ad867ce6

맥을 사용하고 있습니다.

참고로 key chain 에서 자격 증명, 등 office라고 검색 후에 뜨는 정보를 모두 삭제해도 해결되지 않습니다.

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  1. AllenXu-MSFT 16,256 Reputation points Microsoft Vendor
    2023-05-12T02:31:39.7133333+00:00

    Hi @조승혜[ 대학원석·박사통합과정재학 / 의과학과 ] ,

    If you are using Microsoft 365 office, firstly go to File >> Account and update Office to the latest.

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    If the issue still persists, use this tool: https://office-reset.com and select the following option :

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    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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