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Hi,
I have a problem with the Bing Maps Multi Itinerary Optmization API. I am using Power Automate to send a POST request to the MIO API, with the following URI:
https://dev.virtualearth.net/REST/V1/Routes/OptimizeItineraryAsync?key=Ap5Jzixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
It works 95% of the time, but sometimes it returns "Request is not completed", and after a few minutes "statusCode":500,"statusDescription":"Something went wrong!". I send the following Body in the POST request:
{
"agents": [
{
"name": "1055",
"shifts": [
{
"startTime": "2023-04-26T06:00:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"endTime": "2023-04-26T16:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [
{
"startTime": "2023-04-26T06:30:00",
"endTime": "2023-04-26T16:00:00",
"duration": "01:00:00"
}
]
}
],
"capacity": [
32
]
},
{
"name": "1057",
"shifts": [
{
"startTime": "2023-04-26T07:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"endTime": "2023-04-26T15:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [
{
"startTime": "2023-04-26T08:00:00",
"endTime": "2023-04-26T15:00:00",
"duration": "00:45:00"
}
]
}
],
"capacity": [
32
]
},
{
"name": "1058",
"shifts": [
{
"startTime": "2023-04-26T06:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"endTime": "2023-04-26T11:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [
{
"startTime": "2023-04-26T07:00:00",
"endTime": "2023-04-26T11:00:00",
"duration": "00:30:00"
}
]
}
],
"capacity": [
32
]
},
{
"name": "1059",
"shifts": [
{
"startTime": "2023-04-26T06:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"endTime": "2023-04-26T16:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [
{
"startTime": "2023-04-26T07:00:00",
"endTime": "2023-04-26T16:00:00",
"duration": "01:00:00"
}
]
}
],
"capacity": [
32
]
}
],
"itineraryItems": [
{
"name": "#1",
"openingTime": "2023-04-26T00:00",
"closingTime": "2023-04-26T23:59",
"dwellTime": "00:30:00",
"priority": 100,
"quantity": [
138
],
"depot": true,
"location": {
"latitude": 51.94125748,
"longitude": 5.19734907
}
},
{
"name": "#2",
"openingTime": "2023-04-26T06:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-8
],
"location": {
"latitude": 50.88073,
"longitude": 4.70584
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#3",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-6
],
"location": {
"latitude": 51.2222,
"longitude": 4.50178
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#4",
"openingTime": "2023-04-26T07:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-8
],
"location": {
"latitude": 52.6304932,
"longitude": 4.74955654
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#5",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-12
],
"location": {
"latitude": 52.5090866,
"longitude": 4.947688
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#6",
"openingTime": "2023-04-26T05:00:00",
"closingTime": "2023-04-26T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-8
],
"location": {
"latitude": 53.2187767,
"longitude": 6.56545162
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#7",
"openingTime": "2023-04-26T07:30:00",
"closingTime": "2023-04-26T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-8
],
"location": {
"latitude": 53.20058,
"longitude": 5.793882
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#8",
"openingTime": "2023-04-26T07:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-4
],
"location": {
"latitude": 52.21765,
"longitude": 6.89861965
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#9",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-10
],
"location": {
"latitude": 51.9642067,
"longitude": 6.2903223
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#10",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-9
],
"location": {
"latitude": 52.21486,
"longitude": 5.96168137
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#11",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-10
],
"location": {
"latitude": 52.51246,
"longitude": 6.09615135
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#12",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-9
],
"location": {
"latitude": 51.4387,
"longitude": 5.478569
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#13",
"openingTime": "2023-04-26T00:00:00",
"closingTime": "2023-04-26T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-10
],
"location": {
"latitude": 51.4795151,
"longitude": 5.65455437
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#14",
"openingTime": "2023-04-26T07:00:00",
"closingTime": "2023-04-26T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-27
],
"location": {
"latitude": 50.78205,
"longitude": 5.59718
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
},
{
"name": "#15",
"openingTime": "2023-04-26T06:00:00",
"closingTime": "2023-04-26T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [
-9
],
"location": {
"latitude": 51.3690262,
"longitude": 6.168621
},
"dropOffFrom": [
"SoLow Distributiecentrum"
]
}
],
"roadnetwork": "true",
"costvalue": "TravelTime"
}
As i said before, it returns "Requested is not completed" and "statusCode":500,"statusDescription":"Something went wrong!". As you can see, I am not above the hard limit of 20 itinerary items for the Basic Key. The weird thing is, if I delete any one of the itinerary items, the request does work. I have tested other json schema's that returned a error code 500, and the same thingapplied to them; Deleting any one of the itinerary itmes results in it workin. Can anybody help me?
I believe the issue is that you have 4 agents and are using a basic key. In the documentation it states "The API supports up to 3 itineraryAgents and 20 itineraryItems per request for Basic Bing Maps accounts." The request you provided in your post has 4 agents (issue) and 15 items (good).
First of all, thanks for the reply.
The solution you provided seemded to solve the problem I had with the specific JSOn schema I sent. However, when using the MIO API again with another JSOn schema, i stumbled upon another error with the same response: "Request is not completed", and after a few minutes "statusCode":500,"statusDescription":"Something went wrong!". I now used the following JSON schema:
{
"agents": [
{
"name": "1078",
"shifts": [
{
"startTime": "2023-05-10T06:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
} ,
"endTime": "2023-05-10T12:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [{
"startTime": "2023-05-10T07:00:00",
"endTime": "2023-05-10T12:00:00",
"duration": "00:45:00"
}
]
}
],
"capacity": [32]
},
{
"name": "1079",
"shifts": [
{
"startTime": "2023-05-10T06:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
} ,
"endTime": "2023-05-10T15:30:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [{
"startTime": "2023-05-10T07:00:00",
"endTime": "2023-05-10T15:30:00",
"duration": "01:00:00"
}
]
}
],
"capacity": [32]
},
{
"name": "1081",
"shifts": [
{
"startTime": "2023-05-10T06:30:00",
"startLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
} ,
"endTime": "2023-05-10T15:00:00",
"endLocation": {
"latitude": 51.94125748,
"longitude": 5.19734907
},
"breaks": [{
"startTime": "2023-05-10T07:00:00",
"endTime": "2023-05-10T15:00:00",
"duration": "01:00:00"
}
]
}
],
"capacity": [32]
}
],
"itineraryItems": [{
"name": "SoLow Distributiecentrum",
"openingTime": "2023-05-10T00:00",
"closingTime": "2023-05-10T23:59",
"dwellTime": "00:30:00",
"priority": 100,
"quantity": [90],
"depot": true,
"location": {
"latitude": 51.94125748,
"longitude": 5.19734907
}
},{
"name": "#1",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-7],
"location": {
"latitude": 51.4795151,
"longitude": 5.65455437
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#2",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-13],
"location": {
"latitude": 51.4680939,
"longitude": 5.47534847
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#3",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-8],
"location": {
"latitude": 51.9642067,
"longitude": 6.2903223
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#4",
"openingTime": "2023-05-10T07:00:00",
"closingTime": "2023-05-10T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-5],
"location": {
"latitude": 52.6304932,
"longitude": 4.74955654
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#5",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-7],
"location": {
"latitude": 52.5090866,
"longitude": 4.947688
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#6",
"openingTime": "2023-05-10T07:00:00",
"closingTime": "2023-05-10T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-10],
"location": {
"latitude": 50.78205,
"longitude": 5.59718
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#7",
"openingTime": "2023-05-10T06:00:00",
"closingTime": "2023-05-10T12:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-8],
"location": {
"latitude": 51.3690262,
"longitude": 6.168621
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#8",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T11:00:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-25],
"location": {
"latitude": 51.4387,
"longitude": 5.478569
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#9",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-5],
"location": {
"latitude": 51.83048,
"longitude": 4.97318172
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#10",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-4],
"location": {
"latitude": 52.1385841,
"longitude": 5.586562
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
},{
"name": "#11",
"openingTime": "2023-05-10T00:00:00",
"closingTime": "2023-05-10T23:59:00",
"dwellTime": "01:00:00.00",
"priority": 1,
"quantity": [-4],
"location": {
"latitude": 50.9083748,
"longitude": 5.944622
}
,"dropOffFrom": ["SoLow Distributiecentrum"]
}
],
"type": "TrafficRequest",
"roadnetwork": "true",
"costvalue": "TravelTime"
}
As you can see, I have now only posted 3 itineraryAgents. I have also stayed under the limit of 15 itineraryItems.Can you help me find a solution for this?
Manually load each point on a map I noticed that many of them are a fair distance away from a drivable road. I believe the routing service fails if a point is more than 150 meters away from a road. As a test I pulled out all the coordinates from your query and passed them into a single route request and it failed. Manually removing points I found the issue to be with routing from #5 (52.5090866,4.947688) to #6 (50.78205,5.59718). If I try calculating a route just between these two points it fails. Strangely enough I was able to route from #5 to many other locations. After a lot of testing I found that if routing from #5 to a point that is more than 65 miles away in a straight line, the route request fails. I recall from an old research paper that described how the Bing Maps routing service works they break the world up into a grid with different resolutions and precalculate the quickest routes across each grid cell. They have different resolutions of this data that they use based on how far the straight-line distance is between waypoints. I believe there is an error somewhere in this data that is causing the route to fail and thus the MIO service to fail in your scenario. I'll reach out to the Bing Maps engineering team internally and pass them this thread and my findings so they can investigate further.
Thanks @Ricky Brundritt & @Stock Control The Microsoft Maps Routing team is looking at this now and thinks it is due to a known issue they are already working on. I am still unsure as to a timeline for the fix but I will update this thread when they provide more details.
Hi @Stock Control ,
The area around Eggert Winkelcentrum seems to be pedestrian only. Can you confirm that you can actually drive to the locations you are providing? The red denotes routes that are restricted. We can do a walking route but not a driving route.
Hi @rbrundritt & @IoTGirl ,
First of all, thanks a lot for your help.
Sorry for my slow response, i have been away for a couple of days.
I can confirm that we do not deliver straight to the Eggert Winkelcetrum, but rather to the Nieuwstraat. I've tested the same JSON schema with the new coordinates (
"latitude": 52.507965,
"longitude": 4.946727
) and it now works!
Many thanks again for your in-depth help and knowledge to the both. The tip I have for people running into this issue is; check the coordinates for all your itineraryItems to see if they are not in an unreachable spot. I am going to check all of the coordinates for my itineraryItems to see if they are in a reachable place.
@Stock Control Thank you for confirming the issue and your solution. :)