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Partner is traying to create a support request to confirm if their credits are deducted on an invoice?

Cemre Karyenic (ACCENTURE) 21 Reputation points Microsoft Vendor
2023-05-11T12:30:35.4166667+00:00

Hi Team,

My Partner is trying to create a support request about their Azure invoices. They need to confirm if credit amounts they requested were deducted on Azure invoices. However, they are not clear about the steps on the below screen. Could you please put the steps that they should follow?

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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SadiqhAhmed-MSFT 41,716 Reputation points Microsoft Employee
    2023-05-13T11:13:58.63+00:00

    @Cemre Karyenic (ACCENTURE) Thank you for reaching out to us on Microsoft Q&A platform. Happy to help!

    I understand that the partner is trying to create support request to confirm if their credits are deducted on an invoice. To do so, you need to create Azure billing support request.

    Go to this link - https://azure.microsoft.com/en-us/support/create-ticket/ click on create incident and follow the steps from the screenshot below.
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    Hope this helps!

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