Cannot transfer DNS zone from Azure to Cloudflare

Charl Grové 5 Reputation points
2023-05-11T17:28:11.9833333+00:00

I have domain within one of my Azure subscriptions which I'd like to transfer to Cloudflare.

I've checked various forum posts and see the Advanced Management Portal button no longer exists, the approach now is to log into [ https://dcc.secureserver.net/domains].

I've done this, however when in the portal it says I have no domains. This is a very simple subscription with only me as the owner.

I've contacted Microsoft support and not really getting anywhere, how do I transfer this domain away from Azure?

Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
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Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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2 answers

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  1. JimmySalian-2011 42,046 Reputation points
    2023-05-11T18:26:58.9066667+00:00

    Check this thread with solution give a try and see https://techcommunity.microsoft.com/t5/azure/transfer-domain-from-azure-to-another-registrar/m-p/1361854

    If not I will suggest you to escalate the support case with Microsoft.

    ==

    Please Accept the answer if the information helped you. This will help us and others in the community as well.


  2. ajkuma 23,826 Reputation points Microsoft Employee
    2023-05-12T10:48:57.5966667+00:00

    @Charl Grové , Firstly, apologies for any inconvenience with this issue. I understand you have referred to multiple articles and tried multiple steps to resolve the issue.

    You have mentioned that you contacted Microsoft support, do you have a #SR ticket number? Could you please share so I can track to fetch additional info?

    Just to clarify, I believe you’re referring App Service domain which was bought as mentioned in this doc – yes, App Service Domains use GoDaddy for domain registration and Azure DNS to host the domains

    https://learn.microsoft.com/azure/app-service/manage-custom-dns-buy-domain

     

    You have mentioned that, “I have domain within one of my Azure subscriptions” and “I’ve done this, however when in the portal it says I have no domains". Could you please confirm you have logged into the right subscription directory? and then, “Is your domain listed under the App Service Domains blade and on DNS Zones?

    Transferring of domain out of Azure (not a registrar) to another registrar (in your case Cloudflare) is supported - you may try via API and PowerShell. You will need to get an authorization code which you can take to the registrar of choice to proceed with transferring out of your domain.

    Please check out the article [Managing an App Service Domain ] which provides a detailed steps on how to perform the domain transfer.

    Kindly let us know, I’ll follow-up with you further.