Microsoft SQL server management 19.0.2 setup do not start

Question

Microsoft SQL server management 19.0.2 setup do not start

Johan Karlsson 0

When im trying to launch SSMS-Setup-ENU.exe file nothing happens.
I can see the process starting and then disappear:

Untitled

I read in some forums that for some people it worked if they moved the file to the desktop before running it as a administrator, but that made no difference for me.

This machine is just a few months old and is running windows 10.
Windows is up to date.

Please help me.

Ronen Ariely 14,641 Reputation points MVP

2023-05-13T03:28:13.2366667+00:00
The issue is not 100% clear to me but I would probably do this in your case:

copy the installation file to a local folder of the administrator (in any case don't install from remote folder like OneDrive)

restart the machine

try again using the administrator account for the installation
Johan Karlsson 0 Reputation points

2023-05-15T06:36:38.84+00:00

My user is an administrator.
Like i stated in the question I have tried to run the installation file from the desktop and I have not installed from a remote folder.

I have restarted my machine serveral times before and asking this qustion to no avail.

Ronen Ariely 14,641 Reputation points MVP

2023-05-13T03:28:13.2366667+00:00

The issue is not 100% clear to me but I would probably do this in your case:

copy the installation file to a local folder of the administrator (in any case don't install from remote folder like OneDrive)

restart the machine

try again using the administrator account for the installation
Johan Karlsson 0 Reputation points

2023-05-15T06:36:38.84+00:00

My user is an administrator.
Like i stated in the question I have tried to run the installation file from the desktop and I have not installed from a remote folder.

I have restarted my machine serveral times before and asking this qustion to no avail.

Answer 1

ZoeHui-MSFT 21,986

Hi @Johan Karlsson,

Please first make sure that you have downloaded SSMS from official web as shown below.

https://learn.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-ver16

Secondly, it is not suggested to run the setup on one-driver folder.

At last, if this do not work, please re-start your machine and re-run the setup for a try.

Regards，

Zoe Hui

If the answer is helpful, please click "Accept Answer" and upvote it.

Johan Karlsson 0 Reputation points

2023-05-15T06:33:55.97+00:00

I have downloaded the software from the official website.

The setup has not been run from a one-drive folder. As I stated the question I have run the program file from the desktop.
I have restarted the computer several times since then.

Answer 2

ZoeHui-MSFT 21,986

Hi @Johan Karlsson,

Please check the SSMS system requirement.

User's image

Try below methods to remove the temps and re-install SSMS.

remove temp files from %temp% folder (C:\Users<user name>\AppData\Local\Temp)

open the register and remove "HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio" or execute via cmd (with admin rights):

reg DELETE “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” /reg:32

run install with admin rights

Johan Karlsson 0 Reputation points

2023-05-15T07:52:50.7933333+00:00

My computer is meeting the system requirements.
I have cleared the temp folder but no change.

I have none of those keys in my register so I cannot delete them.

Microsoft SQL server management 19.0.2 setup do not start

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