This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Hi Team,
We recently bought a few Dell laptops, and the model name is Dell Latitude 5540. The PXE OS deployment is working fine for the models Latitude 5520 and 5530, but not for the latest one - Latitude 5540. When attempting PXE boot, after clicking the IPv4 option, the machine acquires an IP address from the DHCP server and initially loads the files from server. On the next screen, I expected to see the task sequence window to proceed with the OS installation, but instead, it shows a blank page for a few seconds and then restarts the device. The error message I received from smsts.log is 'Unable to download PXE variable file. Exit code=14 + 0x8004016c'. Additionally, I noticed that I didn't get the IP address from the command line.
Could you please help to assist with this issue, please?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Hi,
Looks like the boot image is missing the network drivers.
Please verify that we are booting into PE using the MDT boot image (OWN0001C).
I have added the following drivers to SCCM, with the highlighted ones being network drivers,
• NFC Proximity Provider
• NFC USB Bus Driver
• Dell ControlVault SBL
• Control Vault w/ Fingerprint Touch Sensor
• Intel(R) Dual Band Wireless-AC 7265
• Intel(R) Dual Band Wireless-N 8260
• Intel(R) Wi-Fi 6 AX201 160MHz
• Intel(R) Wi-Fi 6E AX210 160MHz
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Wireless Bluetooth(R)
• Intel(R) Innovation Platform Framework Manager
• Intel(R) Innovation Platform Framework Processor Participant
• Intel(R) iCLS Client
• Intel(R) Dynamic Application Loader Host Interface
• Intel(R) Management and Security Application Local Management
• Intel(R) Management Engine Interface #1
• Intel(R) Active Management Technology - SOL
• Intel(R) SOL LMS Extension
• Intel(R) Wireless Manageability
• Intel® Wireless Manageability Driver extension
• Intel(R) Management Engine WMI Provider
• Intel® Smart Sound Technology Detection Verification
• Intel(R) GNA Scoring Accelerator module
• Intel® Smart Sound Technology BUS
• Intel® Smart Sound Technology for Bluetooth® Audio
• Intel® Smart Sound Technology for Bluetooth® LE Audio
• Intel® Smart Sound Technology for Digital Microphones
• Intel® Smart Sound Technology OED
• Intel® Smart Sound Technology for MIPI SoundWire® Audio
• Intel® Smart Sound Technology MIPI SoundWire® Controller
• Intel® Smart Sound Technology for I2S Audio
• Intel® Smart Sound Technology for USB Audio
• HDMI Capture/I2S Audio Bridge (LT6911UXC)
• Intel® Smart Sound Technology (Intel® SST) MVA Extension
• Realtek Audio
• Realtek Audio
• Realtek Audio
• Realtek Audio
• Realtek Audio
• Realtek Audio
• Dell Device Extension
• Waves APO
• Dell Waves DMIC PCH Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Realtek Device Extension
• Intel® Smart Sound Technology (Intel® SST) OED Libraries Extension
• Realtek Audio Effects Component
• Realtek Asio Component
• Realtek Audio Universal Service
• Realtek Speech Preprocessing IP DLL Component
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB GbE Family Controller
• Realtek(R) USB Dash 2.5GbE Family Controller
• Realtek(R) USB 2.5GbE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
• Realtek(R) USB FE Family Controller
I deleted all the network drivers for all models and re-added them to the boot image. It is now working.
I'm not sure why it wasn't working before
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
I found an easy work around for the problem, when you pxe boot a 5540 it looses all network drives for some reason. If you plug a usb to ethernet adapter and plug the ethernet into that it will capture the image.
Also make sure you put the USB Ethernet to the top of the list in boot config