Why are calls to OpenAI API timing out?

James O
5
Reputation points
I have an Azure app service that utilizes the OpenAI GPT API and the requests frequently timeout; however, the API calls work fine outside of Azure. I have many apps outside of Azure that utilize the exact same OpenAI API and they have NEVER timed out, yet whenever I run the same calls from Azure, they timeout.
I have seen other users are having the same issue so it has nothing to do with my app/code.
Is there anyone that can offer advice?