Why does the Update download stuck at 100% ?

Gowri Sankar 26 Reputation points
2020-10-16T04:38:46.833+00:00

I had seen the update in my windows (Windows 10 version 2004 KB4579311). I had downloaded it. But it was stuck at 100%. But when connected to internet, it started consuming data... Why it's stuck ?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,689 questions
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  1. Sean Liming 4,511 Reputation points
    2020-10-16T05:09:32.63+00:00

    Try rebooting the system to see if it will complete the update on its own. If that fails, then clean Windows Update Cache

    Open a command prompt with Administrative Privileges, run the following:

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver

    Open File Explorer go to the C:\Windows\SoftwareDistribution\Download folder.
    Press CTRL+A and press Delete to remove all files and folders.
    Go to C:\Windows\SoftwareDistribution\DataStore
    Press CTRL+A and press Delete to remove all files and folders.

    Back to the command prompt to restart all the services

    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    The try the KB update again.

    -Regards, Sean Liming

    4 people found this answer helpful.

  2. Juan Sobrado - MSFT 406 Reputation points Microsoft Employee
    2021-01-21T04:15:15.727+00:00

    @Gowri Sankar : If the update started installing post 100% download and then hung, you can check the CBS log files from C:\Windows\Logs\CBS.

    Also, for more details about download and install, you want to generate a WindowsUpdate.log

    Open an admin PowerShell and run: "Get-WindowsUpdateLog"
    The resulting file will be saved to the desktop of running user.

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  3. Kapil Arya 7,756 Reputation points MVP
    2021-04-17T13:23:14.553+00:00

    Hello,

    You can try installing KB4579311 manually using Update Catalog:

    https://www.kapilarya.com/manually-download-and-install-windows-updates-in-windows-10

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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  4. Docs 15,146 Reputation points
    2021-08-29T02:55:36.51+00:00

    Please open a new thread.

    Use the applicable tags:
    Windows-10-general
    Windows-10-setup
    Windows-11-general
    etc.

    Clarify in the new thread whether the problem is failure to upgrade 10 to 11 or whether it is a Windows 11 update failure.

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