HOW DO I OPEN ENCRYPTED EMAIL

Cezanne Starkey 0 Reputation points
2023-05-14T18:50:27.2666667+00:00

I can't open encrypted files received in Outlook from a website? What do I do?

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Dillon Silzer 56,516 Reputation points
    2023-05-14T19:12:37.8766667+00:00

    Hello Cezanne,

    Only people with the encryption key (receipient) can see the encrypted e-mail:

    When you need to protect the privacy of an email message, encrypt it. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.

    Cited from https://support.microsoft.com/en-us/office/encrypt-email-messages-373339cb-bf1a-4509-b296-802a39d801dc#:~:text=Encrypting%20an%20email%20message%20in,decipher%20the%20message%20for%20reading.

    Therefore, if you got this e-mail from a website, then you will need the key to see what is in the message. You should speak to the original sender.


    If this is helpful please accept answer.

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