National characters not working in a application installed on Azure VM

Question

Hello,

I have set-up Azure VM with Win 11 Enterprise (but the same problem appeared on VM with Win 10 Enterprise). I have installed EN image of Windows 11 and then switched the display language to my native Czech.

When I install a specific application on VM (accounting SW "Money S3" - www.money.cz), in some dialogue windows (not in all dialogue windows) appear mistakes in the Czech national characters (ěščř etc.).

Is it just presentation incovenience and I would definitely overcome that easily. The trouble is that similar trouble seems to happen with filenames. Example:

• I try to import bank account statements from sharepoint folder with the name including Czech special character (... VČAS ...) - the import terminates with I/O error
• when I move the same import file to the different folder without Czech special characters (e.g. "D:/") the import works fine then.

When I install the same application on my local PC with Windows 10 Home CZ, none of above mentioned problems appears.

Do you have any idea what is wrong? Is there any missing configuration? Or is the trouble only on the side of accounting app?

Thank you very much for your help and advice

Jakub Albrecht

Answer 1

Hello!

If you're having trouble with national characters not working in an app on your Azure Virtual Machine, here are some things you can try to fix it:

• Make sure your language settings are correct on the Azure VM. Check the language and region settings in the operating system and choose the language you want.
• Check the app's settings to make sure it's set up to support national characters. Some apps need specific language settings or character encoding configurations.
• If you're having trouble typing national characters, check your input method settings on the Azure VM. Make sure you've selected the correct keyboard layout or input method for the language you want.
• Check that the app and the data it's processing are using compatible encoding and character sets. Make sure the app is set up to handle and display the correct character encoding for the language you want.
• Try using different apps on the Azure VM to see if the problem is specific to the app you're having trouble with or if it's a system-wide issue. Testing with multiple apps can help you figure out what's causing the problem.
• Check if there are any updates or patches available for the app that address language or character display issues. Applying the latest updates might fix the problem.

Hope this helps!