KB5026361 Failure in poqexec.exe while processing updates. HRESULT = 0x80070005 - E_ACCESSDENIED

Van david2 5 Reputation points
2023-05-15T00:59:48.0933333+00:00

Windows 10 failed to update on KB5026361. When I looked at CBS, the error is Failure in poqexec.exe while processing updates. HRESULT = 0x80070005 - E_ACCESSDENIED.

Could someone guide me on how to fix this issue?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Wesley Li-MSFT 4,496 Reputation points Microsoft Vendor
    2023-05-16T03:51:35.49+00:00

    Hello

    This error indicates that file system or registry key permissions have been changed and the servicing stack does not have the required access level.

    Go to %Windir%\logs\CBS, open the last CBS.log and search for and match with the timestamp. After finding the error, scroll up and try to determine what caused the access denial. It could be access denied to a file, registry key. Determine what object needs the right permissions and change the permissions as needed.

    Hope above information can help you.

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