No apps showing in office portal

curious7 151 Reputation points
2023-05-15T08:56:27.64+00:00

I have assigned Microsoft 365 E5 Developer license to a user but only assigned 15 out of 57 plans in the license. "Microsoft 365 Apps for enterprise" plan is assigned to this user. But when I login to office.com with this user account, no apps such as MS Word, MS Excel show up. If I go to "All Apps" on this page, still the list is blank.

Please advise what could be the problem and how to solve this?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Accepted answer
  1. Robert Finkley 80 Reputation points
    2023-05-18T12:15:33.41+00:00

    Original answer:


    Hi @curious7 I was able to reproduce the issue you described. I assigned the Microsoft 365 E5 Developer (without Windows and Audio Conferencing) license to a user that was previously unlicensed. When I logged in to the Microsoft 365 portal as that user there were no apps available.

    You also need to add the Office for the Web license and SharePoint (Plan 2) in order for the user to see the apps available in the web portal.

    As to your other question:

    Microsoft Stream (Classic), which will be retired February 15, 2024 and replaced by Stream (on SharePoint), can be blocked using the Azure portal. Refer to the following article to learn how:
    https://learn.microsoft.com/en-us/stream/disable-user-organization

    Microsoft Stream (on SharePoint) cannot be disabled in the same way as Microsoft Stream (Classic). It acts as a sort of one-stop shop for videos uploaded to OneDrive or SharePoint. You can however restrict file types (such as videos) from being uploaded to SharePoint or OneDrive. Refer to the following article to learn how:
    https://learn.microsoft.com/en-us/sharepoint/block-file-types

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  1. Nico Felsch 0 Reputation points
    2023-05-15T12:56:31.0366667+00:00

    Take the license from the user and put after few minutes again to the user

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