I'm unable to connect to any NAS from ONLY my desktop on my network

Terry F 0 Reputation points



I have spent over a year with this problem that has persisted through upgrading to Windows 11.

I have a NAS (My Cloud Home) that I have been using to back up files which 'requires' a desktop app that is now being discontinued to use but I can enable local access and have done but am unable to access it from my desktop.

I started building my own NAS with TrueNas in hopes of solving my problem by moving to a more custom system. The problem persists.


It is not SMB 1.0 enabled or not. It is not an Update. It is not a PC reset nor a network reset. Its not some registry edit. I have been having so many problems and have tried so much. I have given up.


ALL OF THESE PROBLEMS ARE FOR MY DESKTOP. I can connect to both the NAS's from my Laptop without a problem. Without editing any settings.


The specific errors for my Cloud Home NAS is that I am unable to connect with a 'undiagnosed error' or when logging in with my credentials it tells me either my password or username is wrong EVERY TIME.


My TrueNas just won’t let me log in no matter the password or username. I entered it correctly typing it in on my laptop giving me access. Also typing it in Word and copying it over guaranteeing I typed it correctly. Yet it still says I have incorrectly typed it. EVERY TIME ONLY ON MY DESKTOP.


I tried Wifi vs Ethernet. Same thing. I tried different internet. Same thing.

This is not a NAS problem as I'm able to connect to them from iPhone and laptops HOWEVER the only difference being the Laptops are runnning Windows 11 & 10 Home edition while my Desktop is running 11 Pro.


I'm at a loss and broken. What the hell could be causing this?

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 44,046 Reputation points


    Thank you for your question and reaching out.

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    2. Go to Control Panel -> Credential Manager -> Remove entries of True NAS -> Then reboot your PC
    3. Add SMB1 and CIFS support from Control Panel -> Add features.

    --If the reply is helpful, please Upvote and Accept as answer--

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