bill payment

Ruben - 0 Reputation points
2023-05-15T12:58:31.6533333+00:00

Good morning,

I am receiving this email where they tell me that I have to pay an invoice when I have not really used AZURE services since 2015 or before. How do I cancel everything to stop receiving emails like this?

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Thank you

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Dave Patrick 426.3K Reputation points MVP
    2023-05-15T13:47:16.8733333+00:00

    You can create a refund request here. (see below) then after this one is settled you can cancel sub here.

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Ruben - 0 Reputation points
    2023-05-16T07:14:04.72+00:00

    Thank you

    I have tried to follow the steps you indicated without success. Apparently my account is not the tenant account. However I receive these payment messages. I guess it will be like some kind of redirection. This is the identification error that shows me.

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