bill payment

Question

Good morning,

I am receiving this email where they tell me that I have to pay an invoice when I have not really used AZURE services since 2015 or before. How do I cancel everything to stop receiving emails like this?

attached capture

Thank you

Answer 1

You can create a refund request here. (see below) then after this one is settled you can cancel sub here.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Thank you

I have tried to follow the steps you indicated without success. Apparently my account is not the tenant account. However I receive these payment messages. I guess it will be like some kind of redirection. This is the identification error that shows me.