Win11 unstable, screen locks up and sometimes restart on it's own.

Question

I installed a new larger ssd and than performed a fresh Win11 install. Now my once stable pc locks up at times as if the mouse and keyboard stopped working, keeping the current monitor video intact. Other times it performs a reboot on its own. The timing between issues is very random but, not terribly frequent.

Please give me so pointers on what to look at to troubleshot.

Answer 1

Hi.

After Win11 freezes, does it automatically recover after a while? In this case, you can try to restart by pressing the power button.

For Win11 to restart automatically sometimes, try:

Open Control Panel > System and Security > System > Advanced System Settings > Check "Settings" in Startup and Recovery > Cancel "Automatic Restart".

Alternatively, try updating drivers in Device Manager.

Hope the information is helpful.

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