Azure Pay as you go account disabled for no reason

Conny Zulu 20 Reputation points
2023-05-15T14:26:44.4+00:00

Dear Azure, My name is Conny Zulu today I created a Pay As you go account, Everything was working perfect at first then I tried to request for a CPU limit increase that didn't even work then all of the sudden my Azure account was disabled. I tried to open tickets multiple times but I get the same automatic respond of this: "Thanks for reaching out to Microsoft Azure support. Sorry we were unable to verify your account information. Based on this, the earlier decision remains, and your account will stay closed.  Please understand that security checks like these are in place to protect the quality and integrity of the Azure service." Now I can't even move forward with my work because my account is disabled, so someone please help me. This is my subscription ID: 10859c95-5e54-4264-aae7-8ad1e2ff200e

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,136 questions
Microsoft Defender for Cloud
Microsoft Defender for Cloud
An Azure service that provides threat protection for workloads running in Azure, on-premises, and in other clouds. Previously known as Azure Security Center and Azure Defender.
1,240 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. JimmySalian-2011 42,046 Reputation points
    2023-05-19T08:18:37.1633333+00:00

    Hi,

    Worth calling the support desk and providing the details should get your account enabled if you have details handy - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    ==

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

    0 comments No comments