Windows HLK Test "DF - PNP (disable and enable) with IO Before and After (Bring Up)" fails

Question

When running the Windows HLK test "DF - PNP (disable and enable) with IO Before and After (Bring Up)", I get the following error. Any idea on what is wrong?

Error: WDTF_PNP : Result: Successful , but device not started, ( Status=1802400 (DN_HAS_PROBLEM DN_DISABLEABLE DN_NT_ENUMERATOR DN_NT_DRIVER ) Problem=a (CM_PROB_FAILED_START) )..

WDTF_SUPPORT : - WaitForMilliseconds : 10000

WDTF_SIMPLEIO_STRESS : - Start(Driver for MyPciDeviceDriver PCI\VEN_10EE&DEV_6021&SUBSYS_FEBF12D6&REV_00\6&1E5E12CE&2&006000E8 )

Error: WDTF_SIMPLE_IO : - Open(Driver for MyPciDeviceDriver PCI\VEN_10EE&DEV_6021&SUBSYS_FEBF12D6&REV_00\6&1E5E12CE&2&006000E8 ) Failed : Device is reporting a problem code (Status Flags=0x1802400 (DN_HAS_PROBLEM DN_DISABLEABLE DN_NT_ENUMERATOR DN_NT_DRIVER) Problem Code=a (CM_PROB_FAILED_START) Device Problem Status:=0xc00000c0) HRESULT=0x80004005

Error: WDTF_SIMPLE_IO : Device Status: Status Flags=0x1802400 (DN_HAS_PROBLEM DN_DISABLEABLE DN_NT_ENUMERATOR DN_NT_DRIVER) Problem Code=a (CM_PROB_FAILED_START) Device Problem Status:=0xc00000c0

Answer 1

Hello there,

Have you tried downloading the latest HLK filters?

When Microsoft discovers a problem in either a Windows HLK test or in the operating system itself that causes certification tests to fail incorrectly, we create an errata that allows partners to pass the problematic test. Many errata use filters to automatically filter the failure from the submission results. Filters are applied within Windows HLK Studio.

https://learn.microsoft.com/en-us/windows-hardware/test/hlk/user/windows-hardware-lab-kit-filters

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer--