SuccessFactors to Azure AD User Provisioning

Catalin Iordache 0 Reputation points


I have a question and some problems and I hope you can help me. For some employees in Success Factors, the current employment status (company, job title, etc) is not replicated in the AzureAD profile. Since the provisioning works as it is supposed to do for other employees, I don't know what might cause this. Do you have any idea?
We have also issues with the current employment status of employees who had two active positions in SuccessFactors after one of the position/contracts was terminated in SuccessFactors, the Azure AD profile was updated by the provisioning with the employment detail from the terminated contract, instead of the active contract.

Thank you.

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Andy David - MVP 121K Reputation points MVP

    Have you tried to provision on demand and troubleshot?

    Another option would be to stop the provisioning, then restart and see if it works after that.

    The provisioning logs can be useful to see what may be the issue

  2. Andy David - MVP 121K Reputation points MVP

    would it be possible to remove the accounts that arent working and reprovision? Not sure is you want to go that route.

    If its still not working, opening a ticket with Azure support may be the next step.