SSRS 2022 - Secure Connection Failed on Firefox (v112 and 113)

Sirius 5 Reputation points
2023-05-16T12:23:40.0366667+00:00

Hi everyone,

We have a SQL Server that was on Windows Server 2012R2 and SQL Server 2017.

For security reasons and the need of new features, we upgraded the server to Windows Server 2022 (+all the last updates via Windows Updates) and we also upgraded to SQL Server 2022 Enterprise (16.0.1000.6 ).

Also, SSRS has been upgraded to SSRS2022 (16.0.8361.39598, product version 16.0.1113.11), I don't remember what was the previous version.

Since these upgrades, we are not able to open a report on Firefox (112 & 113).

We can access (in HTTPS) on the web portal, that list all the reports the user can access and then, when we click on a report, the connexion fail with the following error:

"Secure Connexion Failed". (screenshot below)

screen_ssrs

It works well on Edge and Chrome. Since Firefox is the default browser used in the company, this is why it's a big problem right now.

It works on Firefox if HTTP is used instead of HTTPS.

We try a lot of things to debug this issue, I can enumerate you if necessary.

Thanks in advance for your help,

Best Regards.

SQL Server
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A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
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SQL Server Reporting Services
SQL Server Reporting Services
A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.
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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. AniyaTang-MSFT 12,341 Reputation points Microsoft Vendor
    2023-05-17T02:43:58.45+00:00

    Hi @Sirius

    This looks more like a problem with Firefox.

    I found these links for you that you can use as a reference.

    https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?redirectslug=secure-connection-failed-error-message&redirectlocale=en-US

    https://www.clickssl.net/blog/secure-connection-failed-firefox

    Hope these can help you.

    Best regards,

    Aniya

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