Atlassian Cloud | SAML-based Sign-on

Question

Hi,
I have a question, the certificate used for single sign-on to Atlassian Cloud is going to be on July 15, 2023. I have already done steps 1 up to 4 but on step 5 I was stuck on setting up Atlassian Cloud, I can't proceed because it was grayed out. What is the reason, why it was grayed out?

Here are my role and access in Azure and Atlassian.

• Azure role assignment: Owner
• Atlassian role: Site Admin

Thank you

Answer 1

@AusPhil Thank you for reaching out to us, As per the issue details mentioned above, looks like Install the extension step is not completed, due to which the below option is greyed out.

Refer to this article for more steps - https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-tutorial related to Azure Active Directory SSO integration with Atlassian Cloud

Let me know if you have any further questions, feel free to post back.