After RDS authorization is activated, the remote desktop cannot be connected

FF L 0 Reputation points
2023-05-17T00:44:51.83+00:00

After the RDS authorization is activated, the message "remote call interrupted because no remote desktop authorization server can provide the license" is displayed when the remote desktop is connected. Please contact your server administrator.

The authorization server and session server are the same server. Specifies the authorization server and authorization mode (by device) in the policy.

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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Karlie Weng 15,676 Reputation points Microsoft Vendor
    2023-05-18T02:30:27.8666667+00:00

    Hello @ FF L 

    1.     Please verify that the license server has a client access license (CAL) for each device that can connect to RDS.

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    2.     Verify that the Remote Desktop Session Host server is configured to use the correct licensing mode.

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    3.     Using RD Licensing Diagnoser buttoto  test the connection to the license server and report any errors.

    4.      If you have recently changed the licensing mode or added a new license server, you may need to restart the Remote Desktop Services on the RDSH server to apply the changes.

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