After RDS authorization is activated, the remote desktop cannot be connected

Question

After the RDS authorization is activated, the message "remote call interrupted because no remote desktop authorization server can provide the license" is displayed when the remote desktop is connected. Please contact your server administrator.

The authorization server and session server are the same server. Specifies the authorization server and authorization mode (by device) in the policy.

Answer 1

Hello @ FF L 

1.     Please verify that the license server has a client access license (CAL) for each device that can connect to RDS.

2.     Verify that the Remote Desktop Session Host server is configured to use the correct licensing mode.

3.     Using RD Licensing Diagnoser buttoto  test the connection to the license server and report any errors.

4.      If you have recently changed the licensing mode or added a new license server, you may need to restart the Remote Desktop Services on the RDSH server to apply the changes.