PowerPoint on loop keeps closing

Betty WA Keep 0 Reputation points
2023-05-17T01:58:26.7066667+00:00

We are using Windows11 pro, the computer is in presentations mode, PowerPoint is on loop and showing in kiosk mode, but after about 4 runs through, PowerPoint closes

PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,951 Reputation points Microsoft Vendor
    2023-05-17T09:35:39.66+00:00

    Hi,

    Did this problem appear in all PowerPoint files?

    What kind of file format did you use?

    What version of Office did you use?

    I suggest you go to File- Options- Advanced- check the option "Disable Slide Show hardware graphics acceleration":

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    Please provide more information about the problem and try this method to check if it is helpful.


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  2. Betty WA Keep 0 Reputation points
    2023-05-24T12:39:11.6133333+00:00

    We are using Microsoft 365, PPtx files, Windows 11 pro.

    We have turned on presentations and affirmed in presentations settings

    Have tried your suggestion but still have the program closing and the screen going to screen saver

    The computer is also set to never close.