Update with error 0x80070002 in VDI machinme

Question

Hi all,

I have a virtual machine rolling back som specific update with this error msg:

Windows failed to install the following update with error 0x80070002: 2023-04 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5025221).

Other updates are installed fine, in the same machine.

Pls, any idea?

Answer 1

Hello

Please perform the procedures below and check if the problem persists.

1. Press Windows + R, type Notepad and click OK;
2. Copy and paste the commands below into this new notebook:

SC config trustedinstaller start=auto

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

net stop appidsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

Ren %Systemroot%\System32\catroot2 catroot2.old

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /ScanNow

net start bits

net start wuauserv

net start msiserver

net start cryptsvc

net start appidsvc

3. Click the File tab> Save as> Select the desktop;
4. Define the name as Wufix.bat and in the field below under Type select all files;
5. Click save;
6. Right-click on the Wufix file and click Run as administrator;
7. Wait until the end of the procedure on the black screen;
8. Restart the PC and see if the error persists.

Answer 2

Got blue screen on my machines after run these commands :(