Can not call API from server when deployed successfully docker on Web App

Question

Hi everyone, this is my first time i use Azure service. I deployed a Docker image on Web app, it suceeded at deploying , but when i use Postman to call API then it stucked at "Request Sending" i dont know what the problem caused, please help me. Thanks so much

Answer 1

@Nguyen Duy Anh Tuan 20172888 Thank you for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.

As you mentioned that you have pushed your docker image to webapp and deployed successfully

1. Post the deployment were you able to see the expected results when you request the root url of web app in the browser?
2. Are seeing this issue when you are requesting the web app url from the postman? what is the error message your seeing.
3. If you are running your webapp on free tier app service plan, try scaling out to higher plan and check.
4. Could you please run WebApp down detector under Diagnose and solve problems of your webapp to understand/identify better and also to see if there were any application code issues.
5. Try enabling the diagnostic logging and review the log stream logs.

Feel free to reach back to me if you have any further questions on this.