Azure Cosmos DB for PostgreSQL Cluster connection issue

Question

Arulprakash V 0

Tried to connect through psql and spring boot programmatically but facing below error:

port 5432 failed: Connection timed out (0x0000274C/10060)
        Is the server running on that host and accepting TCP/IP connections?

2 answers

Answer 1

Alberto Morillo 34,671 MVP Volunteer Moderator

Have you configured the firewall to allow access to the server as explained here? Have you created the appropriate firewall rules?

Arulprakash V 0 Reputation points

2023-05-18T19:31:00.82+00:00

Yes, followed the same firewall rules but unable to connect
Alberto Morillo 34,671 Reputation points MVP Volunteer Moderator

2023-05-18T19:46:40.75+00:00

What about company firewall or Application Security Group blocking port 5432?

Answer 2

GeethaThatipatri-MSFT 29,542 Microsoft Employee Moderator

@Arulprakash V Welcome to the Microsoft Q&A forum, Thanks for posting your question.

Here is the troubleshooting guide for the connection issue https://learn.microsoft.com/en-us/azure/cosmos-db/postgresql/howto-troubleshoot-common-connection-issues, if none of the options resolve your issue then I recommend filing a support case

Also, check if the computer stopped on the cluster you are trying to connect to. If yes, you’d need to start compute first.

Regards

Geetha