Hello! So, I've been running into an issue where on Azure AD joined machines, when a user attempts to log into their Azure AD account, it will tell them their password is wrong. If this was just one user, I would brush it off, but it is multiple, they are all reporting they didn't initiate a password change, and the logs in AAD show they are being honest. No password change attempts were made.
All computers are Windows 11 AAD joined machines. All effected machines are laptops so far but we don't have many desktops on our domain. If a computer is hit with the issue, and another user attempts to log in, they will also have a broken profile.
When I initiate the password change, or the user does it on their own, or they go back to "other user" and log in from scratch again - however it is done, once they log into their profile, explorer.exe stops working correctly, and the task bar stops functioning. When attempting to manually launch explorer.exe, it throws the error below:
"No mapping between account names and security IDs was done."
This is effectively breaking all usage of AAD profiles on AAD machines. The only fix we have isn't a fix, it's a workaround of making a local profile on the computer and hoping the user was actively signed in to OneDrive so their files sync correctly.
Thank you for any and all help, and I will be happy to post any additional information needed.