Cant remove work or school account from personal PC

Redistro 186 Reputation points
2023-05-18T19:28:15.87+00:00

recently left an organization and my ID there was disabled. When employed there, I used my personal PC for work as well as my own stuff. Now I get frequent requests to log in to my Work or School Account. How do I remove the Work account from my personal PC?

I have tried this on the Email and Account Settings page but when I click Manage, a web page opens and wants me to sign in to the work account, which I cannot do any longer.

How can I get rid of this account from my PC?

I tried this command

dsregcmd.exe /debug /leave

Didnt work either

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  1. Amy Kline 65 Reputation points
    2023-05-18T20:42:27.86+00:00

    To remove a work or school account from your personal PC, you can follow these steps:

    Open the "Settings" app on your PC. You can do this by clicking on the Start menu and selecting the "Settings" gear icon.

    In the Settings window, click on the "Accounts" option.

    On the left-hand side, select the "Access work or school" category.

    In the right-hand pane, you should see the work or school account that you want to remove. Click on the account to select it.

    Once the account is selected, click on the "Disconnect" button. This will initiate the process of removing the account from your PC.

    You may be prompted to confirm the removal of the account. If so, click on the "Yes" or "Remove" button to proceed.

    Windows will now remove the work or school account from your PC, along with any associated data or settings.

    If the above method doesn't work for you or if you encounter any issues, you can try the following alternative solution:

    Press the Windows key + R on your keyboard to open the Run dialog box.

    Type "control panel" (without quotes) and press Enter to open the Control Panel.

    In the Control Panel, set the view to "Category" and click on the "User Accounts" option.

    Under the "User Accounts" category, click on the "Credential Manager" option.

    In the Credential Manager window, you should see a list of saved credentials. Look for any entries related to your work or school account.

    Click on the entry associated with your work or school account, and then click on the "Remove" button.

    Confirm the removal of the credential if prompted.

    By following these steps, you should be able to remove the work or school account from your personal PC successfully.

    7 people found this answer helpful.
  2. Redistro 186 Reputation points
    2023-05-19T19:18:29.0366667+00:00
    1 person found this answer helpful.
    0 comments
  3. Konstantinos Passadis 17,286 Reputation points
    2023-05-18T19:38:23.03+00:00

    Hello @Redistro !

    i can understand that you need to remove the Work Account from your personal PC since you left an organization

    Allow me to make proposals and if you have already done them please let me know

    i suppose most of them maybe already done

    FIrst of all logout from any Outlook , Word or other apps you may have been using

    Remove the credentials from Control Panel - Credential Manager - WIndows Credentials

    From the Accounts Option select Access Work account and Disconnect ( i guess you tried but i have to ask !)

    If nothing works try this but first take a backup of the registry

    Navigate to the following registry key:

    1. HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities

    Under the StoredIdentities key, you should find the Work or School account that you want to remove. Right-click on the account and select Delete.

    1. Restart your computer for the changes to take effect.

    Waiting your feedback!

    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

  4. Kapil Arya 7,596 Reputation points MVP
    2023-05-19T06:20:08.04+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-cant-remove-work-or-school-account-from-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

  5. Jukka Inkeri 0 Reputation points
    2024-02-21T16:13:36.7733333+00:00

    Maybe this help: https://answers.microsoft.com/en-us/windows/forum/all/removing-work-or-school-account-when-this-pc-isnt/b935af05-b76a-4be2-8301-c81a0644cbbb But after I removed from register node under

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\WorkplaceJoin\TenantInfo

    values which include old Work Account, then dsregcmd.exe /status was clean. No extra work accounts. Setup => Accounts didn't show that work account. Also Control Panel - Credential Manager - WIndows Credentials not included ... or didn't see it.

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