In Outlook web site ,Some Users cannot find setting item: "add online meeting to all meetings"

Question

hello there,
In Outlook WebSite，Some users cannot find the settings item"add online meeting to all meetings"(see Picture 1)，while others can(see Picture 2)。They have the same license，and they're in the same Teams Meeting policies (“Outlook add-in” is already on,see Picture 3)。

Could you please give me some advice on what I should do? Many Thanks!

Answer 1

Hi @苏卜凡

According to your description, I have the following questions to confirm with you:

How long has your policy been assigned?

Is there a problem with the desktop client?

For Outlook add-in, it allows you to create a new team meeting directly from Outlook. Do you have the option to show Teams meetings when you create a meeting?

If you don’t see the New Teams Meeting icon in the desktop version of Outlook, the Teams add-in for Outlook might not be installed properly.

• For automated troubleshooting, you can run the Microsoft Support and Recovery Assistant.
• To manually troubleshoot this problem, see Troubleshoot the Teams Meeting add-in in Outlook for Windows.

For more details about scheduling a Teams meeting from Outlook, you could refer to:

https://support.microsoft.com/en-us/office/schedule-a-teams-meeting-from-outlook-883cc15c-580f-441a-92ea-0992c00a9b0f

Hope this helps! Moreover, if the above is not your scenario or I have misunderstood anything, please correct me and provide us with detailed information about the issue including the screenshot so that we can better understand to further assist you.

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