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My phone died and I'm unable to access my Microsoft Authenticator on the new phone. Backups didn't pull through and I am locked out of my Microsoft account. Please help
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You need to ask your office/azure Administrator to reset MFA, and then you can set new number/QR code on your phone.
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We have removed the 2FA from the profile, but still experiencing the exact same issue...
even if you removed 2FA there is security default enabled - its by default which you may need to disable...but this will disable for entire directory....
recenlty Microsoft forcefully enabled security defaults with 7 days warning message. you can try disabling it.
Also, when I click on sign in on another method, it does not give me the option for email or message (SMS)...
We have tried everything from adding more email addresses, updating the cellphone numbers and still no change...
We even removed my admin permissions, and that got me here to log in, but on https://login.microsoftonline.com/ I still cannot seem to get this sorted...