Game crashing, multiple errors in event viewer, event id 2004, 1000, 0

rokasz 20 Reputation points
2023-05-19T14:45:31.1233333+00:00

When playing heavy games such as apex legends, phasmophobia ( not that heavy?)

The game crashes with the first error being event id 2004, I notice that this is pretty close to system limit?

SystemCommitLimit 18680582144 SystemCommitCharge 18580369408

After this error

comes 2 event id 1000

then event id 0

Also, running a game and chrome some times when opening links gives me a error out of memory even though not even half of my ram is being used.

I have tried sfc/scannow, DISM /Online /Cleanup-Image /RestoreHealth, updated to the newest version of windows.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Dwminit" /> 
  <EventID Qualifiers="32770">0</EventID> 
  <Version>0</Version> 
  <Level>3</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2023-05-19T14:28:59.7528398Z" /> 
  <EventRecordID>9329</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-BNTE4HM</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>0xc00001ad</Data> 
  <Data>1</Data> 
  <Data>NVIDIA GeForce GTX 1070 Ti</Data> 
  </EventData>
  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2023-05-19T14:28:57.2459020Z" /> 
  <EventRecordID>9326</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-BNTE4HM</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>Phasmophobia.exe</Data> 
  <Data>2021.3.19.29007</Data> 
  <Data>63e53aff</Data> 
  <Data>UnityPlayer.dll</Data> 
  <Data>2021.3.19.29007</Data> 
  <Data>63e53b11</Data> 
  <Data>c0000005</Data> 
  <Data>000000000027fae0</Data> 
  <Data>8</Data> 
  <Data>01d98a5cecf790c7</Data> 
  <Data>D:\Games\Phasmophobia\Phasmophobia.exe</Data> 
  <Data>D:\Games\Phasmophobia\UnityPlayer.dll</Data> 
  <Data>1c42cb8f-8a2a-4850-a335-97b8fcebeddb</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2023-05-19T14:28:57.1108722Z" /> 
  <EventRecordID>9325</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-BNTE4HM</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>dwm.exe</Data> 
  <Data>10.0.19041.746</Data> 
  <Data>6be51595</Data> 
  <Data>KERNELBASE.dll</Data> 
  <Data>10.0.19041.2913</Data> 
  <Data>a1c3e870</Data> 
  <Data>c00001ad</Data> 
  <Data>000000000012d862</Data> 
  <Data>494</Data> 
  <Data>01d98a3aeb920d17</Data> 
  <Data>C:\Windows\system32\dwm.exe</Data> 
  <Data>C:\Windows\System32\KERNELBASE.dll</Data> 
  <Data>5b37da5b-ff2f-490f-a8d5-77c4876f6f59</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Resource-Exhaustion-Detector" Guid="{9988748e-c2e8-4054-85f6-0c3e1cad2470}" /> 
  <EventID>2004</EventID> 
  <Version>0</Version> 
  <Level>3</Level> 
  <Task>3</Task> 
  <Opcode>33</Opcode> 
  <Keywords>0x8000000020000000</Keywords> 
  <TimeCreated SystemTime="2023-05-19T14:28:54.7581185Z" /> 
  <EventRecordID>13384</EventRecordID> 
  <Correlation ActivityID="{6c7921ea-c21c-4245-89e8-a806a5f9d4d1}" /> 
  <Execution ProcessID="7396" ThreadID="13332" /> 
  <Channel>System</Channel> 
  <Computer>DESKTOP-BNTE4HM</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <UserData>
- <MemoryExhaustionInfo xmlns="http://www.microsoft.com/Windows/Resource/Exhaustion/Detector/Events">
- <SystemInfo>
  <SystemCommitLimit>18680582144</SystemCommitLimit> 
  <SystemCommitCharge>18580369408</SystemCommitCharge> 
  <ProcessCommitCharge>15065489408</ProcessCommitCharge> 
  <PagedPoolUsage>406847488</PagedPoolUsage> 
  <PhysicalMemorySize>17107718144</PhysicalMemorySize> 
  <PhysicalMemoryUsage>9659711488</PhysicalMemoryUsage> 
  <NonPagedPoolUsage>258015232</NonPagedPoolUsage> 
  <Processes>180</Processes> 
  </SystemInfo>
- <PagedPoolInfo>
- <Tag_1>
  <Name>MmSt</Name> 
  <PoolUsed>79905808</PoolUsed> 
  </Tag_1>
- <Tag_2>
  <Name>Ntff</Name> 
  <PoolUsed>24293632</PoolUsed> 
  </Tag_2>
- <Tag_3>
  <Name>MmRe</Name> 
  <PoolUsed>20122496</PoolUsed> 
  </Tag_3>
  </PagedPoolInfo>
- <NonPagedPoolInfo>
- <Tag_1>
  <Name>NVRM</Name> 
  <PoolUsed>25291840</PoolUsed> 
  </Tag_1>
- <Tag_2>
  <Name>EtwB</Name> 
  <PoolUsed>19874048</PoolUsed> 
  </Tag_2>
- <Tag_3>
  <Name>ConT</Name> 
  <PoolUsed>11452416</PoolUsed> 
  </Tag_3>
  </NonPagedPoolInfo>
- <ProcessInfo>
- <Process_1>
  <Name>Phasmophobia.exe</Name> 
  <ID>8</ID> 
  <CreationTime>2023-05-19T14:19:30.1412039Z</CreationTime> 
  <CommitCharge>9737461760</CommitCharge> 
  <HandleCount>2152</HandleCount> 
  <Version>2021.3.19.29007</Version> 
  <TypeInfo>201</TypeInfo> 
  </Process_1>
- <Process_2>
  <Name>chrome.exe</Name> 
  <ID>13204</ID> 
  <CreationTime>2023-05-19T13:22:08.3317491Z</CreationTime> 
  <CommitCharge>672706560</CommitCharge> 
  <HandleCount>564</HandleCount> 
  <Version>113.0.5672.94</Version> 
  <TypeInfo>210</TypeInfo> 
  </Process_2>
- <Process_3>
  <Name>MsMpEng.exe</Name> 
  <ID>3956</ID> 
  <CreationTime>2023-05-19T10:16:06.1191735Z</CreationTime> 
  <CommitCharge>367706112</CommitCharge> 
  <HandleCount>1003</HandleCount> 
  <Version>0.0.0.0</Version> 
  <TypeInfo>67</TypeInfo> 
  </Process_3>
- <Process_4>
  <Name>chrome.exe</Name> 
  <ID>10544</ID> 
  <CreationTime>2023-05-19T10:16:14.0208083Z</CreationTime> 
  <CommitCharge>232378368</CommitCharge> 
  <HandleCount>502</HandleCount> 
  <Version>113.0.5672.94</Version> 
  <TypeInfo>152</TypeInfo> 
  </Process_4>
- <Process_5>
  <Name /> 
  <ID>0</ID> 
  <CreationTime>1601-01-01T00:00:00.0000000Z</CreationTime> 
  <CommitCharge>0</CommitCharge> 
  <HandleCount>0</HandleCount> 
  <Version>0.0.0.0</Version> 
  <TypeInfo>0</TypeInfo> 
  </Process_5>
- <Process_6>
  <Name /> 
  <ID>0</ID> 
  <CreationTime>1601-01-01T00:00:00.0000000Z</CreationTime> 
  <CommitCharge>0</CommitCharge> 
  <HandleCount>0</HandleCount> 
  <Version>0.0.0.0</Version> 
  <TypeInfo>0</TypeInfo> 
  </Process_6>
  </ProcessInfo>
- <ExhaustionEventInfo>
  <Time>2023-05-19T14:28:53.7333324Z</Time> 
  </ExhaustionEventInfo>
  </MemoryExhaustionInfo>
  </UserData>
  </Event>
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,541 questions
Accepted answer
  1. Limitless Technology 43,916 Reputation points
    2023-05-22T12:03:34.68+00:00

    Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.

    Please try the steps below.

    1. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
    2. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
    3. Check yourgraphic card if it can handle the game's graphic requirements.
    4. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e

    If the reply is helpful, please Upvote and Accept it as an answer.

    1 person found this answer helpful.
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