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Azure AD Connect - cannot retrieve single sign-on status

S. ONeal 5 Reputation points
2023-05-19T20:53:47.64+00:00

Hi,
I am getting this error all the sudden. I am using the latest version of Azure AD Connect .

MFA is disabled for my global admin account since that what I seen people do online which did not resolve the issue. Any other ideas?

sync works with no errors. I just cant add additional OU to sync, get stuck on the "single sign-on" tab and get the error.

error

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A set of directory-based technologies included in Windows Server.
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5 answers

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  1. Konstantinos Passadis 17,456 Reputation points MVP
    2023-05-19T21:00:15.6266667+00:00

    Hello @S. ONeal !

    Welcome to Microsoft QnA!

    Please verify that the AAD Sync Account is also free from MFA .

    To do that you may need to go to Azure AD and in Security verify Security Defaults are not enabled

    Screenshot of the Azure portal with the toggle to enable security defaults

    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

  2. Mooen Ahmad 0 Reputation points
    2023-06-02T07:54:19.5566667+00:00

    The answer seems not to have gone well.

    I have the same problem, and the security defaults are enabled.

    Azure AD connect is also the newest and was downloaded last week.

    Please help me in this regard.

    0 comments
  3. Mooen Ahmad 0 Reputation points
    2023-06-27T05:43:41.36+00:00

    @Konstantinos Passadis

    Hello,

    It hasent helped.

    We have deactivated Security defaults and also SSO for the user.
    The results are the same.

    We have checked the firewall. Port 9090 is open. (It doesent need to be)

    Online in Azur AD there are no servers registerd.

    On Premise, we have reinstall Azure AD Connect with the latest version, VM is 2019 Server with updates.

    "AZUREADSSOACC" Computer Object is also not been created in AD.

    Please help in this regard.

    0 comments
  4. Konstantinos Passadis 17,456 Reputation points MVP
    2023-06-27T14:14:07.84+00:00

    Hello @S. ONeal

    Can you please verify that the Computer running Ad Connect has TLS 1.2

    https://learn.microsoft.com/en-us/azure/active-directory/hybrid/connect/reference-connect-tls-enforcement

    Please take some time to to this and come back with any feedback!

    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

  5. Mowrey, Michael 0 Reputation points
    2023-12-05T05:46:44.17+00:00

    I have the same problem not sure what I'm missing.