Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.
Please try the steps below.
- Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide.
https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca
- Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
- If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
- Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e
- Perform inplace upgrade, below is the steps.
--Go to: https://www.microsoft.com/software-download/windows10?36261b60-2f68-4336-abe2-4b00f210b6aa=True
--Click Download tool now under Create Windows 10 installation media
-- Run the tool
--Accept the license terms page
--Choose "Upgrade this PC Now" and click Next. This process would take an hour or two depending on your internet speed.
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