How to change the Alert me -> Email Address in SharePoint Online

Question

Hi all,

I want to change the delivery method of the Alert me function in a document library. I can choose between Email and SMS but if I want to use Email I'm not able to change the Email address.

Is there any way to use another mail address than the standard user principle name? In our environment upn and email can be different.

Thanks!!!

Answer 1

The email address of Delivery Method is decided by the work email of user who created the alert.

To change work email of a user, go to SharePoint admin center -> More features -> User profiles -> Find the user profile -> Edit the user profile -> Change work email of the user.

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Answer 2

You can use PowerShell to override the default behavior and specify a different email address for the alert delivery.

Following is an example;

From SharePoint Management Shell or PowerShell with SharePoint Online module, connect to your SharePoint site using the following command:

Connect-PnPOnline -Url "<site-url>" -Credentials (Get-Credential)

Run the following command to override email;

$userId = <user-id>

$emailAddress = "<new-email-address>"

Set-PnPAlertUser -User $userId -Email $emailAddress