Windows server update 2012 error

Question

I am facing the error "0x800f0831" when trying to install updates on Windows 2012 R2. The Windows update log shows the following error message:

Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x800f0831

2023-05-22 08:54:05:402 868 578 AU RESUMED AU: Installing update [UpdateId = {C26169A9-1D4E-45B5-A541-F64D9B9F1860}]

2023-05-22 08:54:05:402 868 578 AU # WARNING: Install failed, error = 0x800F0831 / 0x800F0831

I have referred to a Microsoft article (https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/update-management/error-0x800f0831-installing-update?source=recommendations) but it did not help me. How can I fix this error and successfully install updates on Windows 2012 R2?

Answer 1

Press the Windows and X keys, and select Command Prompt (Admin).

Then run the commands below one by one. Hit Enter after each command and wait until CMD finishes running the current command before entering a new one:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc