If you want users to use any eDiscovery-related tools in the Microsoft Purview compliance portal, you must assign them the appropriate permissions. By default, eDiscovery-related tools and features are unavailable to global or compliance administrators.
We need to assign the following role permissions to administrators to use the relevant tools and commands:
eDiscovery Manager
eDiscovery Administrator
The same goes for Azure applications, and I recommend that you see if anything changes after assigning permissions.
For more information about eDiscovery permissions, refer to this link:Assign eDiscovery permissions in the Microsoft Purview compliance portal - Microsoft Purview (compliance) | Microsoft Learn
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.