Move Shared mailbox to existing user without mailbox

Question

looking for best way to take a shared mailbox that belongs to a user and moving it back to the users AD account which still exists without a mailbox

user account - no mailbox

shared mailbox- same alias and name as the ad account

Answer 1

Hi Jason Jayko

Do you want to connect the shared mailbox to the new AD user and use it as a usermailbox?

You can try to disable your shared mailbox and then reconnect it to another AD user but the status of this AD user is disabled.

https://learn.microsoft.com/en-us/exchange/recipients/disconnected-mailboxes/disconnected-mailboxes?view=exchserver-2019

First disable your shared mailbox in EAC

Choose to connect a mailbox

Best Regards,

Dezhi

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