Microsoft lifechat lx-3000 hissing in background on home computer but not work computer

Jacob L 0 Reputation points
2023-05-22T17:20:02.7666667+00:00

Hi!

I have recently bought a microsoft lifechat lx-3000 primarily for use with my work laptop, although I would also like to use it with my personal laptop. The problem is: on my personal laptop there is a hissing sound in the background of my recorded audio (in calls for example). I have checked in device manager that the driver is the newest version already. Other than that, I am relatively at a loss for what to do or even what information exactly to provide here. My work computer has Windows 10 and my personal has Windows 11, which may be exactly the source of the difference, but I'm not sure if there is another solution for what I can do. Thanks in advance for the help :)

Best regards

Jacob

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. S.Sengupta 15,111 Reputation points MVP
    2023-05-23T02:34:04.35+00:00

    Control Panel > Sound > Properties > Recording > double-click on the Microphone > Levels > under the Microphone Boost tool pull the slider down to reduce the boost level to the lowest (0.0 dB). Hit OK.

    Click on Enhancements Tab.

    Check the option Disable all Enhancements.